Aha! Maybe this helps explain Verizon's missed appointments.
"...the Department [of Justice] noted that Verizon's performance in providing DSL lines to its competitors appeared to be discriminatory with respect to installation times, quality of service, and repairs."
A covad operator told me that Verizon was showing up for only 50% of their scheduled appointments. But I'm sure now that the government is involved everything will be worked out in a timely manner ;-)
- jim 10-31-2000 6:57 pm
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