I'm starting to see how this works. Verizon makes an appointment, but can only give you an 8:00 am to 5:00 pm window (thanks, that really narrows it down.) Then they don't show up, and not only do they not acknowledge this fact, they say they did show up and it is your fault for not being there. This happens a few times, and then when you get mad enough to start writing semi-nasty emails to people, Covad somehow "loses" your order!"Thank you for contacting Covad Customer Care. Unfortunately, I was unable to retrieve any information pertaining to your order. I attempted to run a search in our database, but to no avail. If you can, please resend the following message indicating the Covad order number. Once we receive this piece of information, we will be able to assist you immediately."I don't think I will ever get my DSL. |
return to: jimslog |
"... jim - ... I attempted to run a search in our database, but to no avail. If you can, please resend the following message indicating the Covad order number. ... ..." |