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Lorna Mills and Sally McKay
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Ursula Franklin from The Real World of Technology Massey Lectures, Toronto: CBC Enterprises, 1990
Looking at technology as practice, indeed as formalized practice, has some quite interesting consequences. One is that it links technology directly to culture, because culture, after all, is a set of socially accepted practices and values. Well laid down and agreed upon practices also define the practitioners as a group of people who have something in common because of the way they are doing things.
. . . I sat in the back of a large meeting room, listening to a long and boring discussion. I began to knit. A young woman came over, sat down next to me, and whispered, "I'd like to talk to you. You knit just like my mother." Of course, her mother was also German, and there is a German way of knitting.
I think it is important to realize that technology defined as practice shows us the deep cultural link of technology, and it saves us from thinking that technology is the icing on the cake. Technology is part of the cake itself.
Like democracy, technology is a multifaceted entity. It includes activities as well as a body of knowledge, structures as well as the act of structuring. Our language itself is poorly suited to describe the complexity of technological interactions. The interconnectedness of many of those processes, the fact that they are so complexly interrelated, defies our normal push-me-pull-you, cause-and-consequence metaphors. How does one talk about something that is both fish and water, means as well as end?